Title: Director of Nursing
Company: Saint Margaret’s Daughters Home
Location: New Orleans, Louisiana, United States
Jaquetta Fortuné-Toney, director of nursing at Saint Margaret’s Daughters Home, has been recognized by Marquis Who’s Who Top Healthcare Professionals for dedication, achievements, and leadership in health care.
With over a decade of experience, Ms. Fortuné-Toney has built a successful career in health care and nursing, specializing in administration, strategic planning, financial management, regulatory compliance, holistic care, and patient care. She currently serves as director of nursing at Saint Margaret’s Daughters Home, a position she has held since 2023, and as a registered nurse at New Orleans East Hospital since 2020. Saint Margaret’s Daughters Home offers comprehensive senior health care services in New Orleans, including skilled nursing, hospice care, therapy, and pharmacy services, providing a homelike environment that emphasizes personalized care and community engagement. In her roles, she oversees nurses and certified nursing assistants, provides direct care to elderly residents, and ensures that their physical, mental, spiritual, and emotional needs are met. She is dedicated to creating a warm, familial atmosphere, striving to deliver a level of care that exceeds standard expectations. Her approach focuses on providing elderly residents with the same comfort and quality of life they would experience at home if they were independently able to care for themselves.
Ms. Fortuné-Toney also dedicates her time as a volunteer at Christi Epiphany Catholic Church and serves as a CNA instructor for local underprivileged students. She is also affiliated with Sigma Beta Tau, the Healthcare Financial Management Association, the Beta Gamma Sigma Healthcare Executive Honor Society, the New Orleans Black Nurses Association, and the Association for Healthcare Administrative Professionals. Laying a solid educational foundation, she earned a Bachelor of Science in Nursing from Louisiana State University Health Sciences Center, a Master of Science in health care administration with a focus on business, management, and marketing from the University of New Orleans, and a Master of Business Administration in health care administration and management from the University of New Orleans in 2023. She is also a registered nurse and a grant recipient for LSU’s Nursing School.
Reflecting on her path, Ms. Fortuné-Toney recalls how caring for her sick grandmother during hospice inspired her to pursue a career in health care. She also takes great pride in earning her master’s degree in health care administration, a significant achievement that guided her shift from aspiring nurse practitioner to a passion for health care management. She finds fulfillment in the challenges of motivating and guiding her team, with encouragement from her chief nursing officer also influencing her decision to pursue administration. She attributes her success to her parents, especially her mother, whose heart-to-heart conversations on love and nurturing often come to mind when managing employees. She strives to approach discipline with grace, correcting employees with empathy and understanding.
Throughout her journey, Ms. Fortuné-Toney has learned the importance of making others feel valued and appreciated, believing that showing people they matter builds a stronger team. She prioritizes coaching, educating, and collaborating with her team to bring out their best. She also believes that her passion for health care, dedication to service, and genuine care for others set her apart. In advising aspiring professionals, she underscores the importance of staying current with industry changes, particularly evidence-based practices, to provide the highest quality care to residents. Looking to the future, she aspires to take on a leadership role as a chief operating officer or chief executive officer, where she can further her impact on health care.
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