Title: Senior Vice President of Healthcare Quality
Company: Otis R. Bowen Center for Human Services
Location: Warsaw, Indiana, United States
Daniel Carey, Senior Vice President of Healthcare Quality at Otis R. Bowen Center for Human Services, has been recognized by Marquis Who’s Who Top Health Care Professionals for dedication, achievements, and leadership in health center administration and quality assurance.
Following obtaining a Bachelor of Arts in psychology in 1985 from Cedarville University in Cedarville, Ohio, Mr. Carey subsequently earned a Master of Social Work in 1996 from Indiana University–Purdue University Indianapolis (IUPUI). He later continued his education with a Master of Business Administration in Healthcare Management in 2017 from Western Governors University in Millcreek, Utah. He has earned recognition as a licensed clinical social worker (LCSW) and as a certified professional in healthcare quality (CPHQ).
After initially excelling as a clinician and therapist with the Otis R. Bowen Center for Human Services, a premier provider of mental health care, primary health care and substance use treatment in Warsaw, Indiana, Mr. Bowen provided superior service as senior vice president of performance and compliance from 1994 to 2017. In this capacity, his responsibilities included the accreditation and regulatory standards placed on the organization by the Joint Commission as well as other state and federal agencies, monitoring performance of the organization around core measures using statistical process control as well as benchmarks and other indicators of performance, initiating and facilitate quality improvement projects and monitoring performance of the organization around core measures.
Since 2017, Mr. Carey has made an impact as senior vice president of healthcare quality with the Bowen Center, in which he develops and implements complete strategic initiatives to develop work force competency toward healthcare quality, oversees initiatives to improve patient experience and clinical outcomes, serves as the organization’s privacy officer and compliance officer and ensures appropriate risk management strategies are in place to reduce and prevent harm to patients, staff and visitors.
Mr. Carey attributes his success to his willingness to continuously learn and the strong work ethic that his father instilled in him growing up. As a career highlight, he cites helping to develop the quality program with the Bowen Center, which codified how improvements are made and waste and inefficiency was addressed. Through failure mode analysis and root cause analysis, the organization began to identify weak spots that created risk and poor outcomes, and with data analysis and an emphasis on data driven decision making, Mr. Carey was able to get the organization’s leadership interested in developing a culture of quality. His goal in the next few years is to be able to exit the organization in retirement at some point with the assurance there will be people to continue the culture of quality he helped to build.
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